Health and Safety

Committed to Your Safety

TMS commits to follow guidelines outlined by federal, state, and local authorities to maintain appropriate sanitary, health, and safety measures. The health and well-being of our meeting attendees, partners, and staff attending events is our top priority. We also encourage all participants to protect themselves and others by following the recommendations of the Centers for Disease Control and Prevention.

What to Expect at the Hotel

Hilton maintains an informational webpage in response to the coronavirus pandemic with the latest information regarding booking flexibility, Hilton Honors membership Points and Status, supporting our communities and workforce, and travel safety. New procedures to preserve the health and safety of guests includes the following practices.

Social Distancing

Social Distancing continues to be a recommended or required practice in public settings. We’ve adjusted common areas in many of our hotels to help guests adhere to these guidelines. During your stay, please be mindful of other guests and Team Members and maintain the suggested six feet of distance. Hotel Services and Amenities. For your safety, some services or amenities such as pool, spas, fitness centers, restaurants and daily housekeeping may be modified or suspended.

Hilton CleanStay

Hilton has developed a global program that will introduce a new standard of hotel cleanliness and disinfection to ensure Hilton guests enjoy an even cleaner and safer stay: Hilton CleanStay with Lysol protection. The program has been developed with experts from RB, maker of Lysol and Dettol, brands trusted for safely disinfecting surfaces. In addition, experts from the Infection Prevention and Control team at Mayo Clinic will advise and assist in enhancing Hilton’s cleaning disinfection protocols.

Please reach out to the Hilton Charlotte University Place directly to understand their latest local guidelines prior to traveling.

For More Information

For more information about this meeting, please complete the meeting inquiry form or contact: